TRAINING SERVICES
Absolute Golf Services: Professional Golf Course Training Solutions for Elevated Hospitality
At Absolute Golf Services, we specialise in comprehensive golf course training programs that combine world-class hospitality standards with golf operations expertise. Our onsite golf staff training is designed to enhance every touchpoint of the golf guest experience, ensuring superior service delivery in key areas such as Bag Drop, Pro Shop, Locker Rooms, Clubhouse Restaurants, Golf Course Kiosks, and Caddy Services.
Our tailored training courses for golf clubs equip team members with both essential hospitality skills and golf-specific operational knowledge, ensuring your team understands and exceeds the expectations of modern golfers.
By blending technical golf service skills with hospitality soft skills development, we foster staff engagement, professional growth, and operational excellence. The result is increased guest satisfaction, improved staff performance, and a consistently elevated golf hospitality experience across your facility.
Partner with Absolute Golf Services to elevate your golf club’s service standards.
ONSITE TRAINING COURSES
Mastering the Art of Guest Reception: Etiquette That Leaves a Lasting Impression
First impressions matter—and often, they begin the moment a guest walks through the doors. The way staff receive them reflects the golf club's values; professionalism and attention to detail matter. Practising proper Guest Reception Etiquette is not just courteous—it’s a strategy.
Professional Telephone Etiquette: Managing Conversations with Guests Effectively
In a world where first impressions often begin with a phone call, the ability to manage conversations with guests over the telephone is essential. Whether you’re offering assistance, handling inquiries, or resolving concerns, your voice and words represent your organisation’s standards.
Mastering telephone conversation management with AGS ensures every guest feels heard, respected, and valued.
Good caddies don’t just carry clubs – They carry trust!
The caddy's performance on the golf course can be highly influential in a golfer’s experience. An excellent caddy service makes the experience smoother and far more enjoyable.
Train your caddy right and reassure every golfer to have a great day on the golf course.
Learn more with us on the Caddy training course today.
The Power of Good Retail Sales Skills: Turning Browsers into Buyers
In today’s competitive retail environment, products alone aren’t enough to win customer loyalty. It’s the Selling skill behind the products—those with excellent retail sales skills create exceptional shopping experiences and drive results, build trust, and turn everyday interactions into long-term relationships.
Enhance your staff’s sales skills with us today.