Golf & Membership Sales Manager

October 26, 2021 | Absolute Golf Services

 

Absolute Golf Services Co., Ltd is a leading provider of management and consultancy services to Golf and Sports Clubs in Asia. We are currently seeking for a highly skilled and motivated leader to join our growing team in Thailand.

 

Job Overview

The role is to oversee the golf & membership sales at Aquella Golf & Country Club, reporting to Aquella Golf & Country Club's GM delivering exceptional guest experience and continued financial success of the golf & membership sales.

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This role would suit a high performing manager, with sales and hospitality background, who will be responsible for driving revenues of golf green fees and ancillary revenues, golf & gym membership via recruitment and facilitation of new Memberships, golf referrals and golf groups and events. With a target to attaining or exceeding annual budget revenue goals.

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This position requires the successful candidate to be fluent in both written and spoken Thai and Business level of communication English language.

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Primary Objectives to achieve membership department goals, as applicable:

• Meet annual membership sales targets through new member registration and annual renewals

• Assist with the Member Retention 

• Manage Membership department expenses

• Provide New Members with a club orientation programme

• Promote and sell the Club through relationships and discussion

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Essential Duties and Responsibilities:

• Responsible for achievement of Membership Departments sales plan, goals, and objectives following all guidelines, policies, and procedures

• Responsible for generating enough prospect inventory to support the Clubs sales plan and the maintenance of prospect database in accordance with standards utilising the appropriate Sales system

• Responsibility for execution of follow up with new Members through a 30/60/90-day Campaign resulting in Member Referral

• Responsible for the formation and function of a Membership Committee whose purpose is geared towards the generation of prospects and new Members. Additionally, will assist with connecting new Members to the membership at large

• Represents the Club in community activities and organisations to provide community awareness of the Club and to develop sources for prospective Club Members

• Prepare and attend all weekly sales meetings with GM

• Develop annual/quarterly game plan to generate quality leads through strategy and pricing

 

Additional Responsibilities:

• Promote the Club to the local community by attending Member functions, sponsoring community events, representing Club within community organisations

• Implementation of Club Member Retention plan (options - depend on size of Club)

• Develop process and execute the New Member Orientation strategy

• Maintain communication with peers by attending weekly department head and sales meetings

• Implement and support all company initiatives and programmes as required

 

Qualifications:

• 4-year college degree preferred and 2 - 3 years of related experience in sales preferably golf/fundraising/hospitality/service industry, or equivalent combination of education and experience

• Undergraduate degree in business, marketing, public relations, communications, or Hotel and Restaurant Management preferred

• Strong sales skills required

• Knowledge of golf preferred

• Sales training preferred

• Proficient in computer software including Microsoft Office Suite 

• Solid time management, organisation, and prioritisation skills; ability to work independently

• Excellent customer service orientation and focus on customer satisfaction required

• Strong leadership and people skills, plus the ability to build and foster a team environment desired

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Remuneration:

A competitive salary and benefits are offered to the successful candidate.